{"id":7529,"date":"2026-02-06T13:50:09","date_gmt":"2026-02-06T13:50:09","guid":{"rendered":"https:\/\/thecatshowlive.co.uk\/?page_id=7529"},"modified":"2026-02-06T14:15:11","modified_gmt":"2026-02-06T14:15:11","slug":"event-faqs","status":"publish","type":"page","link":"https:\/\/thecatshowlive.co.uk\/faqs-2025\/event-faqs\/","title":{"rendered":"Event FAQs"},"content":{"rendered":"

The Venue<\/h2><\/div>

<\/i><\/i><\/span>When is it?<\/span><\/a><\/h4><\/div>
\n

Out next event is Saturday 12 September 2026<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Where is it?<\/span><\/a><\/h4><\/div>
\n

The NEC Birmimgham, Hall 3<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What time is it open?<\/span><\/a><\/h4><\/div>
\n

10:00am to 5pm. VIP and disabled access from 9am. Please note the Cat Village will be restricted at certain times in the day. We recommend you coming for the whole day to get the most out of your experience!<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I get there?<\/span><\/a><\/h4><\/div>
\n

The NEC is easily reached by all forms of transport. More information on all of these is at https:\/\/www.thenec.co.uk\/visitors\/getting-here\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there parking on-site?<\/span><\/a><\/h4><\/div>
\n

Yes \u2013 we advise pre-booking to ensure you have a parking spot – and you will save \u00a35 as well (see https:\/\/www.thenec.co.uk\/visitors\/parking\/<\/a> for details)<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is Blue Badge parking available?<\/span><\/a><\/h4><\/div>
\n

Yes \u2013 we advise you to book this in advance. The NEC has made a useful video to explain what to expect: https:\/\/youtu.be\/h5a4WUelb8s<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you have a map of the NEC parking?<\/span><\/a><\/h4><\/div>
\n

Yes we do! Please see below:<\/p>\n

\"\"<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

Tickets<\/h2><\/div>

<\/i><\/i><\/span>What are the ticket prices?<\/span><\/a><\/h4><\/div>
\n

Adults – \u00a335, Child – (5-16yrs) \u00a327, Under 5s – free<\/p>\n

Family (2 adults, 2 children): \u00a397<\/p>\n

Concessionary prices for Senior Citizens and Carer’s available<\/p>\n

Please visit https:\/\/thecatshowlive.co.uk\/tickets\/<\/a> to book your tickets.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What does my ticket include\u2019?<\/span><\/a><\/h4><\/div>
\n

There is plenty to see and do all day. There are no extra charges to enter any of the Cat Show Live areas once you are in the hall with several features including packs \/ competitions to keep children occupied. All theatre talks are included in your ticket price (subject to availability).<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I buy a ticket on the door?<\/span><\/a><\/h4><\/div>
\n

We have a fixed limit on the number of visitors who can attend, so there is no guarantee that tickets will still be available on the day.\u00a0 To avoid disappointment on the day please pre-book your tickets at: https:\/\/thecatshowlive.co.uk\/tickets\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What happens if I lose my ticket? <\/span><\/a><\/h4><\/div>
\n

All tickets can be re downloaded from the ticket portal. In the event you cannot access or retrieve your ticket please contact event@thecatshowlive.com<\/span><\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I\u2019m unwell on the day \u2013 what should I do?<\/span><\/a><\/h4><\/div>
\n

For everyone\u2019s health and safety, please stay at home and recuperate. Unfortunately, we can\u2019t offer refunds, but you can pass your ticket onto a family member or a friend for them to use instead.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I can\u2019t make it this year; will this be an annual event? <\/span><\/a><\/h4><\/div>
\n

The Cat Show Live will return in 2026 and beyond on an annual basis.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

In the hall<\/h2><\/div>

<\/i><\/i><\/span>Will I be searched on entry? <\/span><\/a><\/h4><\/div>
\n

No, but Security will do random bag checks.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Photography<\/span><\/a><\/h4><\/div>
\n

Flash photography is not permitted within The Cat Village.<\/p>\n

Most owners will be happy about you taking photographs or videos of their cat, but it is polite to ask permission first.<\/p>\n

Please note that photographs and footage will be taken throughout the event by our event photography team. These will be used for marketing and publicity in our advertising, on the website and in social media or in any third-party publication. Please contact the event organiser if you have any concerns or if you wish to be exempted from this activity by emailing sam@thecatshowlive.com<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is the hall accessible for wheelchairs and mobility scooters?<\/span><\/a><\/h4><\/div>
\n

Yes \u2013 we have designed our aisles to be wide to easily accommodate wheelchairs and mobility scooters<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I visit with my Assistance Dog?<\/span><\/a><\/h4><\/div>
\n

Whilst we recognise that your Assistance Dog can accompany you everywhere at the NEC and in the show hall we would value and ask for your cooperation when visiting The Cat Village.<\/p>\n

Due to the increased risk of any of our cats not being comfortable or familiar with dogs (which could result in unpredictable reactions), we have a team of volunteers who are happy to look after your Assistance Dog whilst you enjoy visiting our cats in The Cat Village. We see this as managing any risk that may occur when two species meet in unfamiliar circumstances. Please go to the Customer Services Desk on arrival to arrange this.<\/p>\n

We will provide a quiet space for your Assistance Dog to rest in with one of our volunteers and we will have fresh water available for their comfort.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I'm bringing children, what will there be for them to do? <\/span><\/a><\/h4><\/div>
\n

Please visit the Customer Services desk to collect your Children\u2019s Packs, enter the treasure hunt and for our young teenagers ask about the \u2018epic\u2019 social media competition to win prizes.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What about food and drink?<\/span><\/a><\/h4><\/div>
\n

There will be a number of human food and drink options in the hall. Alternatively the NEC has a number of food and drink outlets just outside in the Piazza. Check out the options nearer the time at: https:\/\/eat.thenec.co.uk\/<\/a>. You can also bring your own picnic.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What breeds will be there? <\/span><\/a><\/h4><\/div>
\n

Please visit The Cat Village section of our web site (https:\/\/thecatshowlive.co.uk\/the-cat-village\/<\/a>) to see the breeds attending this event<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I bring my own cat to the show?<\/span><\/a><\/h4><\/div>
\n

No \u2013 only pre-booked cats into The Cat Village can attend. Please leave your own kitty at home \u2013 instead find some nice treats for them in Retail Avenue!<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I feel a bit awkward about cats in cages, how do I know they're ok? <\/span><\/a><\/h4><\/div>
\n

All cats will be used to events like this. They will be comfortable and used to travelling. Many will be happy to sit outside their pen to meet you and some may even be on their harness and moving around. We ask you make sure you read our guidelines for visitors on entry. Please look at how they interact with their owners and the public to be assured they are enjoying their day out as much as you are enjoying meeting them<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I touch the cats in The Cat Village?<\/span><\/a><\/h4><\/div>
\n

Yes \u2013 with the owner\u2019s permission and under their guidance. There are some simple guidelines that we will issue to each visitor (for example, don\u2019t poke fingers into the cages or disturb a sleeping cat)<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I buy\/adopt a new cat at the show?<\/span><\/a><\/h4><\/div>
\n

Sorry but no cats can be sold\/adopted\/re-homed at the show. For pedigree cats, this is an ideal opportunity to do your research in advance of any purchase decision.<\/p>\n

You can also register your interest in adopting a cat from a cat charity or rescue by scanning the QR codes displayed in Hope Avenue.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I buy cat food at the show?<\/span><\/a><\/h4><\/div>
\n

We have a number of cat food stalls booked in. Please check with each supplier to check what food they will be stocking on the day: https:\/\/thecatshowlive.co.uk\/retail-avenue-2\/food\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What happens if my cat needs a vet at the show?<\/span><\/a><\/h4><\/div>
\n

Willows Veterinary Centre and Referral Service will provide \u201cOn Call\u201d cover for this event via their Out of Hours Service. In an emergency patients will be required to attend the hospital located at:<\/p>\n

Willows Veterinary Centre and Referral Service<\/p>\n

Highlands Road<\/p>\n

Shirley<\/p>\n

Solihull<\/p>\n

B90 4NH<\/p>\n

https:\/\/willows.uk.net<\/a><\/p>\n

In an emergency contact the hospital on 0121 712 7070<\/p>\n

Our Team will then advise you further and arrange an appointment at the hospital. Due to the Emergency nature of the service on occasion you may face a short wait, we always endeavour to triage and treat our patients based on the nature of their injury or illness.<\/p>\n

Our out of hours consultations costs for any show attendees requiring assistance during the event are:<\/p>\n

\u00a3285.00*<\/strong><\/p>\n

*Any medications \/ additional costs required will be thoroughly discussed by our team prior to treatment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-7529","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/pages\/7529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/comments?post=7529"}],"version-history":[{"count":2,"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/pages\/7529\/revisions"}],"predecessor-version":[{"id":7969,"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/pages\/7529\/revisions\/7969"}],"up":[{"embeddable":true,"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/pages\/2366"}],"wp:attachment":[{"href":"https:\/\/thecatshowlive.co.uk\/wp-json\/wp\/v2\/media?parent=7529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}